1. Request Account Deletion
The website does not ask for your password and does not delete an account directly. Use the signed-in app:
- Open Mimo and sign in to the account you want to delete.
- Open Profile, then Settings.
- Select Delete account.
- Read the notice and wait for the 30-second confirmation timer.
- Tap Delete account and confirm.
2. Before You Continue
After you submit the request, your account enters a 30-day pending deletion period and you are logged out. If you sign in again during this period, the deletion request is canceled and your account is restored automatically.
After the 30-day period ends, the deletion becomes permanent and you will no longer be able to sign in with that account.
3. What We Delete
After the pending deletion period ends, we delete or de-identify your active account and sign-in records, profile details and avatar, moments and uploaded images, comments and likes, follows and friendships, direct-message account associations, blocks, and other service data associated with the account.
Deletion is permanent after processing is complete. Content already copied or independently retained by another user is outside Mimo's control.
4. What May Be Retained
We may retain limited security logs, report and enforcement records, internal audit records, or information required for law, fraud prevention, dispute handling, and the protection of other users. Reports and related evidence may be kept for up to two years. Protected backups may retain residual copies for up to 90 days before they are overwritten.
5. Need Help
If you cannot access the app, email montaguearcher0923@gmail.com with the subject Mimo account deletion help. Send the request from the email linked to your Mimo or Google Sign-In account when possible.
For more detail, read the Mimo Privacy Policy.